There is a way to convert more prospects into higher paying bonded residents

Proven methods are available for your aged care facility to maximise the number of residents who pay higher accommodation bonds.

With our help, aged care facilities around Australia have achieved:
  • Higher conversion of prospects into bond paying residents.
  • Maximum accommodation bond levels appropriate for location and services.
  • Improved staff training and competencies; our consultants work with your team to increase their skills and confidence when dealing with prospective clients.
  • In-house customised training designed and delivered for your business covering telephone sales, accommodation bonds, entry fees, exemption criteria and maximum funding opportunities.

Linda and her team work with your staff and Boards to:

  • accurately calculate accommodation bonds and entry fees
  • analyse ongoing daily care fees, income tested fees and accommodation charges
  • understand and apply exemption criteria and regulations governing resident applications
  • maximise the potential to achieve higher bonds
  • convey the feature and benefits of your facility to prospective residents and their families
  • confidently discuss the financial aspects of the residential admissions process
  • document and analyse lead generation
  • develop and implement lead generation activities
  • establish conversion targets and financial budgets

Principal consultant Linda Murray (nee Healy) Linda is BMG’s principal consultant, a qualified financial planner, certified trainer and assessor and has been an aged care specialist for over a decade. She started her aged care career as the co-founder of the well regarded financial planning practise Aged Care Financial Services, leaving recently to pursue her new passion - assisting aged care providers to improve their business success.

Drawing on her unique mix of experience with consumers, regulatory authorities and providers, Linda has in recent years expanded her professional interest across funding options and the sales aspects of aged care.

Linda has designed and delivered over three hundred training sessions and public seminars during her career; firmly believing that well trained confident staff are vital to the financial well-being of any aged care business; and that well resourced facilities ultimately benefit residents and their families.

Bond Maximiser Group

t: 0438 402 200
w: www.bondmaximisergroup.com.au
e: linda@bondmaximisergroup.com.au